FAQs

What is our customer support contact information?

You can reach us by emailing us at enquiries@asaytara.com or by sending us a direct message on our Instagram page @_asaytara.

Can I track my order?

If you've selected the Express shipping option for delivery within the UK, your order can be tracked. For international orders, please be assured that tracking is offered as well.

What is our return and exchange policy?

Once an order has been processed and shipped, we do not accept returns. We kindly ask our customers to review their orders carefully. If you have any questions or concerns about your order before it's processed, please reach out to our customer support team or on instagram, and we will be happy to assist you.

Do we ship internationally?

We are delighted to offer international shipping to select countries in Europe. Currently, we provide shipping services to the following European countries: [France, Germany, Netherlands, Norway, Sweden, Belgium]. We are actively considering expansion to new regions based on customer demand.